An important aspect of purchasing an LED sign is the planning and preparation of how it will communicate over the internet with our cloud-based software. We offer several different methods of communication for our Aurora and Polaris LED signs.
The following factors are important when deciding on a communication method:
The sign connects to the internet through a wireless data modem that is pre-installed inside the display. The connection uses TCP/IP (Transmission Control Protocol / Internet Protocol), and is accomplished through the wireless service provider.
Wireless data plan is managed by EBSCO Signs & Displays, and includes unlimited data for 5 years. Provided by Verizon Wireless' extensive 4G LTE coverage area. Learn more on our Cell Connect page.
The sign connects to the customer's internet router or network device through a pair of wireless network devices. One device is pre-installed inside the sign with an exposed antenna, and the other is typically installed on an outside wall that is facing the display. This wireless device is connected to the network device via an Ethernet cable.
The two devices communicate with each other using RF technology that operates on the 2.4 GHz frequency. The devices require a line-of-sight between them for maximum distance and signal strength. Obstructions such as walls or trees will reduce the effectiveness of the wireless devices.
The sign communicates to the customer's internet router or network device with an Ethernet network signal. This is done through a Cat5e or Cat6 cable, up to 330 feet, that is connected between the sign and network device. The connection uses TCP/IP (Transmission Control Protocol / Internet Protocol).
The sign communicates with the customer's internet router or network device with an Ethernet network signal through a fiber optic cable. The connection uses TCP/IP (Transmission Control Protocol / Internet Protocol). A pair of media converters is included, with one factory installed inside the sign and the other attached to the network.
The user exports the new display message or other settings to a provided USB drive. The USB drive is then brought out to the display and plugged into the USB port for transfer. Once transfer is complete, the USB drive can be removed.
This method is available standard on all Aurora and Polaris products, and is typically used as a secondary method of communication in case of issues with the primary method.